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Consumer and billing-practice settlements

Consumer and billing settlements cover hidden fees, subscriptions that were hard to cancel, deceptive advertising, and overcharges at checkout. Many are Federal Trade Commission refund programs rather than class actions, which means there is no claim form at all — the FTC identifies customers from company records and mails checks. Each settlement below says plainly whether you needed to file or whether payment is automatic.

29 settlements tracked — 3 open for claims, 26 closed. Last updated: 2026-08-04

Open consumer & billing settlements you can still claim

These claim windows are still open. Check the deadline before it passes — a missed deadline cannot be reopened.

Tinder

Deadline Aug 18, 2026

You may be included if you bought Tinder Plus or Tinder Gold in California while over age 29 (since March 2, 2015) or over age 28 (since March 2, 2016).

Payout amount: Pro-rated cash
Deadline to claim: Aug 18, 2026
Proof required?: No — if you got a notice

Deceptive pricing

Google

Deadline Auto-pay (approval hearing July 23, 2026)

You may be included if you were in California and paid to renew a Google Play subscription for personal use between May 30, 2014 and October 27, 2019.

Payout amount: About $5.85
Deadline to claim: Auto-pay (approval hearing July 23, 2026)
Proof required?: No claim form required

Deceptive practices

Western Union

Deadline August 19, 2026

You may be included if you sent money through Western Union between 2004 and 2020 and lost it to a scam or fraud scheme.

Payout amount: Up to full losses
Deadline to claim: August 19, 2026
Proof required?: Proof required

Consumer fraud

Closed consumer & billing settlements — payout status

The claim window has closed for these, but the questions have not: each page explains what the settlement paid, when checks went out, and how to tell a real payout notice from a scam.

Benefytt

If you bought health coverage from MyBenefitsKeeper, AgileHealthInsurance or Health Insurance Innovations and it turned out not to be real insurance, this is that case. The FTC ordered $100 million and mailed nearly all of it to 463,629 people in March 2024 — automatically, with no claim form.

Payout amount: About $214 average
Deadline to claim: Paid automatically March 2024 — no claim form
Proof required?: None — the FTC used Benefytt's records

Deceptive marketing

NGL

NGL's anonymous messaging app sent users fake messages, then charged up to $9.99 a week for a subscription that promised to reveal who sent them. The FTC and the Los Angeles DA got $5 million. Unusually for an FTC case there was a claim form — and it closed on April 6, 2026.

Payout amount: Not yet determined
Deadline to claim: Claims closed April 6, 2026
Proof required?: Claim form required — unusual for an FTC program

Subscription billing

Care.com

The FTC said Care.com inflated the number of jobs on its platform, made up earnings figures, and made memberships hard to cancel. It paid $8.5 million, and the FTC mailed 194,207 checks and PayPal payments in June 2025 — no claim form was ever required.

Payout amount: About $42 average
Deadline to claim: Paid automatically June 2025 — no claim form
Proof required?: None — the FTC used Care.com's records

Subscription billing

Herbalife

The FTC said Herbalife led distributors to believe they could earn substantial money selling its products, when the overwhelming majority earned little or nothing. Refunds went to people who ran an Herbalife business between 2009 and 2015 and paid at least $1,000 — no claim form, paid from Herbalife's own records.

Payout amount: Most $100–$500; largest over $9,000
Deadline to claim: Three rounds paid — no claim needed
Proof required?: None — paid from company records

Multi-level marketing

DeVry

The FTC said DeVry advertised that 90% of graduates seeking work landed jobs in their field within six months. Refund checks went out in 2017 and 2019 with no claim form — and Department of Education loan forgiveness is a separate process that is still open.

Payout amount: Roughly $285 average in round one
Deadline to claim: Checks paid — no claim needed
Proof required?: None — paid from records

Deceptive advertising

Opendoor

The FTC said Opendoor's marketing charts showed sellers making thousands more by selling to Opendoor when most made thousands less. Checks went to 54,689 people who sold a home to Opendoor before August 1, 2022 — one of the highest average FTC payouts we track.

Payout amount: About $1,133 average
Deadline to claim: Checks paid April 2024 — no claim needed
Proof required?: None — paid from records

Real estate

AT&T

AT&T paid $60 million after the FTC said it slowed data speeds for customers who had been sold "unlimited" plans. If you had an unlimited plan between October 2011 and June 2015 and were throttled, you were paid automatically in 2020 or through a claim that closed in May 2023.

Payout amount: Partial refund, varied by customer
Deadline to claim: Claims closed May 18, 2023 — fully paid
Proof required?: None for the automatic 2020 round

Telecom billing

Fashion Nova

Fashion Nova hid hundreds of thousands of reviews rated below four stars, making its products look better than customers said they were. The FTC paid 148,351 people in January 2025 — but only those who filed a claim before August 2023.

Payout amount: About $16 average
Deadline to claim: Claims closed August 15, 2023
Proof required?: Claim required — purchase records

Deceptive advertising

Brigit

The FTC said the Brigit app charged a $9.99 monthly fee for "instant" cash advances many people never received, and made cancelling deliberately confusing. Payments were automatic — and a second round went out in May 2026 to people who accepted the first.

Payout amount: Varied by customer
Deadline to claim: Two rounds paid — no claim needed
Proof required?: None — paid from company records

Cash advance apps

University of Phoenix

The FTC said University of Phoenix ads falsely implied Microsoft, Twitter, Adobe, and Yahoo created jobs for its students. Students who first enrolled between October 2012 and December 2016 and paid more than $5,000 were paid automatically — and federal loan forgiveness is still available.

Payout amount: About $310 average in round one
Deadline to claim: Paid 2021–2026 — no claim needed
Proof required?: None — paid from the school's own records

Deceptive advertising

Invitation Homes

The FTC said the country's largest single-family landlord advertised one rent price then added mandatory fees, and withheld security deposits for normal wear and tear. If you paid those fees between January 2021 and September 2024, a check was mailed automatically in March 2026.

Payout amount: About $106 average
Deadline to claim: Checks mailed March 2026 — no claim needed
Proof required?: None — paid from company records

Housing and rental fees

Amazon Flex

Amazon withheld part of customers' tips from Flex delivery drivers between 2016 and 2019. The Federal Trade Commission returned $61.7 million with no claim form — an average of $422 per driver — and sent a second round of checks in May 2025.

Payout amount: Full withheld tips; $422 average
Deadline to claim: No claim needed — paid automatically
Proof required?: None — paid from Amazon's records

Gig work pay

Publishers Clearing House

Publishers Clearing House paid $18.5 million to settle FTC charges that it tricked customers — mostly older and lower-income shoppers — into believing a purchase would improve their sweepstakes odds. The FTC mailed 281,724 checks in April 2025.

Payout amount: Varied by amount spent; about $64 average
Deadline to claim: Paid April 2025 — checks expired
Proof required?: None — paid from PCH's records

Sweepstakes and prizes

Vonage

Vonage made customers cancel by phone through a retention agent, charged surprise early termination fees, and kept billing people who had already cancelled. The FTC paid out $99.4 million to 389,106 customers in October 2023.

Payout amount: About $255 average
Deadline to claim: Paid October 2023 — no claim needed
Proof required?: None — paid from Vonage's billing records

Subscription billing

MoneyGram

People who wired money to scammers through MoneyGram between 2013 and 2017 could claim their losses back. Claims closed August 31, 2021, and in February 2023 the government paid 38,889 victims a total of $115.8 million — each of them fully repaid.

Payout amount: Full documented losses; about $2,980 average
Deadline to claim: Closed August 31, 2021
Proof required?: Proof of the transfer was required

Consumer fraud

LifeLock

LifeLock, the identity-theft protection company, paid $100 million in 2015 for violating a 2010 FTC order about the very promises it advertised. The money reached customers through a $68 million class action and, later, more than one million FTC checks averaging about $29. Everything is now closed.

Payout amount: Up to $19.48 then up to $134.04 · ~$29 average FTC check
Deadline to claim: Closed April 29, 2016
Proof required?: None — identified from LifeLock membership records

Deceptive advertising

Chegg

Chegg agreed to pay $7.5 million after the FTC said it kept billing students and parents who had already cancelled. Roughly 200,000 people are covered. There is no claim form — the FTC contacts eligible consumers directly.

Payout amount: Refund of post-cancellation charges (amount not announced)
Deadline to claim: No claim form — FTC contacts you
Proof required?: None — FTC uses Chegg's billing records

Subscription billing

Amazon

If you were signed up for Amazon Prime between June 23, 2019 and June 23, 2025 without clear consent, or could not cancel, you were in the $2.5 billion FTC settlement. Claims closed July 27, 2026 and payments are due by September 2026.

Payout amount: Up to $51
Deadline to claim: Closed July 27, 2026
Proof required?: No proof — claim closed

Deceptive practices

TurboTax

No claim was ever required. If you paid for TurboTax in 2016, 2017, or 2018 while eligible to file free, this page tracks the $141M settlement — about $30 per year was mailed automatically to ~4.4 million people in May 2023.

Payout amount: ~$30 per tax year (auto)
Deadline to claim: Paid automatically (2023)
Proof required?: No claim — automatic payment

Deceptive advertising

Fortnite

Claims closed July 9, 2025. If you were charged for unwanted Fortnite items or your child made unauthorized charges, this page tracks the FTC's $245M in refunds — about $200M has already been paid, with more going out in 2026.

Payout amount: ~$114–$130 avg per payment
Deadline to claim: Closed July 9, 2025
Proof required?: No — FTC used Epic account records

Consumer / Dark patterns

Verizon

Claims closed April 15, 2024. If you paid Verizon's monthly "Administrative Charge" between 2016 and 2023 and filed a claim, this page explains why the payout was smaller than the advertised $100 — and when checks went out.

Payout amount: About $2–$100 (pro-rata)
Deadline to claim: Closed April 15, 2024
Proof required?: No — based on account records

Consumer / Hidden fees

Instacart

No claim form is required. If you paid an Instacart service fee or were charged for an Instacart+ membership you didn't knowingly sign up for, this page tracks the $60M in refunds the FTC secured.

Payout amount: Not yet published
Deadline to claim: No claim needed
Proof required?: No — automatic refund

Consumer / Junk fees

Walmart

The claim deadline passed in June 2024. If you bought weighted meat, seafood, or bagged citrus at Walmart from 2018–2024 and filed, this page tracks the $45M payout.

Payout amount: $10–$500
Deadline to claim: Closed June 5, 2024
Proof required?: Optional — receipts increase payout

Consumer / Overcharge

Wells Fargo

The claim deadline has passed. If you were charged for a 'free trial' subscription tied to Wells Fargo merchant processing, this page tracks the $33M payout — filers claimed up to $20.

Payout amount: Up to $20
Deadline to claim: Closed March 4, 2026
Proof required?: No proof required

Deceptive billing

Uber & Lyft

No claim was needed — payments were automatic. If you drove for Uber or Lyft in Massachusetts between July 2020 and July 2024, this page tracks the back-pay checks that began mailing in September 2025.

Payout amount: Automatic back pay
Deadline to claim: Paid automatically (fall 2025)
Proof required?: No claim required

Gig economy

Juul

Closed to new claims — but claimants who deposited their first payment are receiving a second payment automatically.

Payout amount: Varied by tier
Deadline to claim: Closed February 5, 2024
Proof required?: No new claims accepted

Deceptive marketing

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