Brigit Settlement: $18 Million in Cash Advance App Refunds

Who qualifies

• The FTC paid Brigit members who paid the company for instant cash advances. Recipients were identified from company records — no application, deadline, or proof was required.
• Round one, in November 2024, covered 1,818,930 members. Eligible people were emailed in advance, and PayPal payments began going out on November 18, 2024.
• Those PayPal payments had to be redeemed within 30 days. Payments that were not accepted in that window expired, which is why only about $9.8 million of the more than $17 million sent was actually collected.
• Round two, in May 2026, was limited to people who accepted their first payment. If you let the 2024 payment lapse, you were not included.
• Checks in either round had to be cashed within 90 days, and PayPal payments accepted within 30 days.
• Paying the monthly membership alone was not the trigger — the refunds targeted people who paid for instant cash advances.

The Brigit settlement — what happened

1. 1

   November 2, 2023 — the FTC sues Brigit

   The FTC filed a complaint against Bridge It, Inc., doing business as Brigit, in the U.S. District Court for the Southern District of New York (No. 1:23-cv-09651, FTC File No. 2223051). The complaint alleged the company's promises of "instant" cash advances of up to $250 for people living paycheck to paycheck were deceptive, and that it locked consumers into a $9.99 monthly membership they could not cancel.

2. 2

   What customers were promised

   According to the FTC, Brigit advertised that subscribers would have access to "instant" cash advances of up to $250 "whenever you need it," and that they could cancel anytime.

3. 3

   What customers actually got

   The FTC said the company charged additional fees to get the cash quickly, failed to deliver the promised amounts, and in many cases did not provide a cash advance at all. The agency characterized the extra charges as junk fees layered onto a subscription people had joined specifically to access advances.

4. 4

   The cancellation flow was part of the case

   The FTC's complaint alleged Brigit used manipulative design tricks to create a confusing and misleading cancellation process that made it difficult for subscribers to stop being billed. This is the same category of conduct — sometimes called dark patterns — at the centre of the FTC's cases against Vonage and Amazon Prime.

5. 5

   November 14, 2023 — the $18 million order is entered

   The court entered a stipulated order for a permanent injunction and monetary judgment. Brigit agreed to pay $18 million in consumer refunds, stop the deceptive marketing promises, and end the tactics that prevented customers from cancelling.

6. 6

   November 2024 — the first round is sent, and much of it is never collected

   The FTC sent more than $17 million to 1,818,930 Brigit members. Eligible people were emailed by November 15, 2024, and PayPal payments began on November 18 with a 30-day redemption window. Because a large share of those payments were never accepted before expiring, the round ultimately resulted in more than $9.8 million in actual refunds.

7. 7

   May 2026 — a second round for people who collected the first

   With money still remaining in the fund, the FTC sent 1,052,038 payments totaling more than $6.8 million. It restricted this round to people who had accepted their first payment — a deliberate choice to send the remaining money where it was most likely to actually reach someone rather than expire a second time.

8. 8

   If you were eligible and never got paid

   Call Rust Consulting at 1-833-637-5800 and ask whether a payment was issued in your name. There is no claim form and no late filing. The FTC never asks you to pay a fee, transfer money, or provide bank or Social Security details to release a refund — anyone who does is running a scam.

Frequently asked questions

Sources and official records

Every figure and date on this page was taken from the primary records below — court dockets, agency releases, and the settlement administrator's own notices. Payout averages we describe as averages are calculated from the official totals, not reported per-person estimates.

• FTC — Brigit Refunds page (May 2026 second round, 1,052,038 payments)
• FTC case record — FTC v. Bridge It, Inc. (Brigit), File No. 2223051, with the docket timeline
• FTC press release — the $18 million order over cash advance promises and blocked cancellation
• FTC press release — November 2024 distribution to 1,818,930 members