Cerebral Settlement & FTC Refund: Payout Status

Who qualifies

• FTC refund: consumers who asked to cancel a Cerebral subscription on or before May 2022 but were still charged. The FTC identified recipients from Cerebral's own records and paid them automatically — there was never a claim form.
• California class action: California residents who were Cerebral accountholders and received the March 2023 data-incident notice about data shared with Facebook via the Meta Pixel.
• Both payouts are complete. The FTC checks and PayPal payments went out in May 2025, and the California payments were issued on June 22, 2026 after the claim window closed on January 22, 2026.
• There is no nationwide data-breach payout — only California accountholders had a claim-based settlement, and that deadline has passed.

Cerebral settlement status — what happens now

1. 1

   The FTC refunds were automatic and already sent

   In May 2025 the FTC distributed more than $5 million to 40,249 Cerebral customers who tried to cancel on or before May 2022 and were still billed. No claim was ever needed — the administrator, Epiq Systems, identified recipients from Cerebral's records. Checks were valid for 90 days and PayPal payments for 30 days, so those windows have closed.

2. 2

   Check on an FTC refund you may have missed

   If you believe you qualified for the FTC refund but never received it, contact the refund administrator, Epiq, at 1-888-884-6036, or see the FTC's official Cerebral refunds page. The FTC — not Cerebral — controls this process, and it never asks you to pay a fee or share sensitive account numbers to receive a refund.

3. 3

   The California class action is paid and closed

   Doe v. Cerebral (San Francisco Superior Court, No. CGC-23-605585) created a $500,000 fund for California accountholders who got the March 2023 data-breach letter. The claim deadline was January 22, 2026, final approval followed, and payments — a pro-rata cash share plus a $300 in-kind credit — were issued on June 22, 2026. New claims are no longer accepted.

4. 4

   Know the difference between the three Cerebral matters

   The FTC action (nationwide refunds for cancellation billing), the California class action (data-sharing via tracking pixels), and the underlying March 2023 data-breach notice (over 3 million people) are separate. Only the first two paid money, and both are finished.

5. 5

   Never miss the next health-privacy settlement

   Telehealth and health-data settlements keep coming, and the claim-based ones have short deadlines. ClaimBee matches settlements to your profile and tracks every deadline so you file the next one — like the open Flo Health settlement — before it closes.

Frequently asked questions

Sources and official records

Every figure and date on this page was taken from the primary records below — court dockets, agency releases, and the settlement administrator's own notices. Payout averages we describe as averages are calculated from the official totals, not reported per-person estimates.

• FTC — cerebral refunds page (current payout status and eligibility)
• FTC press release — More than $5 Million in Refunds Sent to Consumers as a Result of the FTC’s Action Against Cerebral over Deceptive Cancellation Practices
• FTC press release — Proposed FTC Order will Prohibit Telehealth Firm Cerebral from Using or Disclosing Sensitive Data for Advertising Purposes, and Require it to Pay $7 Million
• FTC case record — Cerebral, Inc. and Kyle Robertson, U.S. v.