Ring $5.8 Million FTC Privacy Settlement: Refund Status

Who qualifies

• You had certain Ring devices — the FTC points specifically to indoor cameras — during the periods the FTC alleges unauthorized users may have had access to customer videos (broadly the 2016–2020 timeframe).
• The refund is not claim-based: the FTC identified eligible customers from Ring's own records and sends payments directly, so there is nothing to sign up for.
• About 55,000 U.S. accounts were compromised through credential-stuffing attacks between roughly January 2019 and March 2020; Ring had sold more than one million indoor networked cameras.
• First-round payments were $150.00 or $47.70 depending on device type and how long you held the account.

Ring refund status — what happens now

1. 1

   There is no claim form — the refund is automatic

   This is an FTC refund, not a class action you apply to. The administrator, Rust Consulting, used Ring's customer records to identify eligible people and pays them directly. If you are eligible, you do not need to do anything to be paid.

2. 2

   Payments have gone out in rounds

   The FTC sent the first round by PayPal in April 2024 (117,044 payments), a second round in August 2025, and a third round by Zelle in July 2026 to people who never cashed a check or accepted an earlier PayPal payment. Across the first two rounds, more than $5.4 million in refunds were accepted.

3. 3

   Accept payments promptly — PayPal expired after 30 days

   Round-one PayPal payments had to be redeemed within 30 days or they expired; people who missed that window are being re-paid by check or Zelle in later rounds. If you think you were eligible but never received a payment, call Rust Consulting at 1-833-637-4884.

4. 4

   Don't confuse the $5.8M Ring refund with the $25M Alexa penalty

   On the same day in May 2023, Amazon agreed to a separate $25 million civil penalty over keeping children's Alexa voice recordings. That penalty was paid to the U.S. Treasury for a children's-privacy (COPPA) violation — it is not a consumer refund, and no Ring or Alexa customer receives money from it. Only the $5.8 million Ring order pays customers back.

5. 5

   Watch for scams — the real refund is free

   The FTC never asks you to pay money or provide account details to get a refund. Genuine payments come from PayPal, a check, or Zelle referencing the settlement. Anyone calling, texting, or emailing to demand a fee, gift cards, or your bank or Social Security number to 'release' a Ring refund is a scammer.

6. 6

   Never miss the next privacy settlement — ClaimBee alerts you

   Smart-home and privacy refunds are easy to miss when the notice lands in an old inbox. ClaimBee scans 2,000+ cases, matches them to your profile, and tracks every deadline so you claim the next one before the window closes.

Frequently asked questions

Sources and official records

Every figure and date on this page was taken from the primary records below — court dockets, agency releases, and the settlement administrator's own notices. Payout averages we describe as averages are calculated from the official totals, not reported per-person estimates.

• FTC — ring refunds page (current payout status and eligibility)
• FTC press release — FTC Sends Refunds to Ring Customers Stemming from 2023 Settlement over Charges the Company Failed to Block Employees and Hackers from Accessing Consumer Videos
• FTC press release — FTC Says Ring Employees Illegally Surveilled Customers, Failed to Stop Hackers from Taking Control of Users' Cameras
• FTC case record — Ring, LLC