Closed to new claimsData privacyAvast FTC refund status: October 2026 payments
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Sources last checked:
In October 2026, the Federal Trade Commission announced 91,093 second payments totaling more than $1.5 million for Avast customers who accepted their first payment. The FTC says it distributed all available funds. The deadline to claim was June 5, 2025.
The refunds are part of Avast’s $16.5 million settlement over FTC allegations that it sold consumers’ browsing data after promising privacy protection. In December 2025, the FTC announced nearly $15.3 million in payments to 103,152 customers who filed valid claims. The FTC later reported that the first round resulted in more than $13.5 million in refunds.
Key facts
- FTC settlement
- $16.5 million
- First payments sent
- Nearly $15.3 million to 103,152 customers in December 2025
- First-round refunds
- More than $13.5 million, according to the FTC’s October 2026 update
- Second payments
- 91,093 payments totaling more than $1.5 million, announced October 2026
- Eligible purchases
- Avast antivirus software bought between August 2014 and January 2020
- Claim deadline
- June 5, 2025 (closed)
- Refund administrator
- Rust Consulting, Inc. · 1-866-290-0165
- FTC matter
- In the Matter of Avast Limited, No. 2023033
Official settlement administrator: FTC Avast Refunds
Evidence for key facts
These excerpts record what official sources said when checked. Open a fact to see its source and supporting passage. Follow the source for the latest information.
Claim statusChecked
The FTC is no longer accepting claims. The claims deadline was June 5, 2025. The FTC distributed all available funds.
FTC Avast refund statusOctober 2026 refund page, How do I file a claim?
Claim deadlineChecked
The deadline for filing a claim is June 5, 2025.
FTC claims-process announcementFebruary 2025 claims-process announcement
Who qualifiesChecked
The FTC is emailing notices to 3,690,813 consumers who bought antivirus software from Avast between August 2014 and January 2020.
FTC claims-process announcementOriginal purchaser identification and notice count
Proof requirementsChecked
Enter your claim number and confirmation code from the email you got.
FTC consumer alertStep 3 of the original FTC instructions
Proof requirementsChecked
you don’t need to find your receipts or proof of purchase.
FTC consumer alertFTC consumer alert, instructions before Step 1
Payment and benefitsChecked
The Federal Trade Commission is sending payments totaling nearly $15.3 million to consumers who were affected by deceptively marketed antivirus software from Avast.
FTC initial payment announcementDecember 2025 initial payment announcement
Payment and benefitsChecked
The FTC is sending checks, PayPal, and Zelle payments to 103,152 Avast customers who filed a valid claim.
FTC initial payment announcementDecember 2025 announcement, initial payment count and methods
Payment and benefitsChecked
The FTC first sent payments in December 2025, which resulted in more than $13.5 million in refunds.
FTC Avast refund statusOctober 2026 refund page, realized first-round refunds
Payment and benefitsChecked
Because there is still money remaining in the fund, the FTC is sending 91,093 payments totaling more than $1.5 million to people who accepted their first payment.
FTC Avast refund statusOctober 2026 refund page, second-round count, amount and eligibility
Payment and benefitsChecked
If you get a check, please cash it within 90 days.
FTC Avast refund statusOctober 2026 second-round recipient instructions
Payment and benefitsChecked
If you get a PayPal payment, the payment will be deposited directly into your PayPal account. If you get a Zelle payment, the payment will be deposited directly into your bank account with a note about the settlement.
FTC Avast refund statusOctober 2026 second-round electronic payment instructions
Payment and benefitsChecked
As part of a settlement order with the FTC, Avast was required to pay $16.5 million, which will be used to compensate consumers.
FTC claims-process announcementFTC settlement amount
Who qualifies
- The FTC emailed notices to 3,690,813 consumers who bought antivirus software from Avast between August 2014 and January 2020.
- Eligible purchasers had to file a valid claim by June 5, 2025. The FTC instructed them to enter the claim number and confirmation code from their notice. Purchase receipts were unnecessary.
- The second round was for recipients who accepted their first payment. Individual payment amounts were not guaranteed.
How the Avast refunds were distributed
- 1
Original claims closed June 5, 2025
The FTC sent email notices between February 24 and March 7, 2025. Eligible purchasers used the claim number and confirmation code from their notice to apply.
- 2
First payments went out in December 2025
The FTC sent checks, PayPal or Zelle payments using the method each claimant selected. It announced nearly $15.3 million in payments to 103,152 customers. The agency later reported more than $13.5 million in first-round refunds.
- 3
Second payments were announced in October 2026
Recipients who accepted their first payment were included in the second round. The FTC announced 91,093 payments totaling more than $1.5 million. Its instructions give check recipients 90 days to cash their checks. PayPal and Zelle payments are deposited directly into the recipient’s account.
- 4
Contact the refund administrator
For a question about an issued payment, call Rust Consulting at 1-866-290-0165. The FTC says all available funds were distributed and that it never charges a fee for a refund.
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Frequently asked questions
Can I still file an Avast refund claim?
The FTC closed claims on June 5, 2025 and says it distributed all available funds.
Who was eligible for an Avast refund?
The FTC notified consumers who bought antivirus software from Avast between August 2014 and January 2020. A valid claim was required. The email supplied the claim number and confirmation code.
Who received the second Avast payment?
In October 2026, the FTC announced 91,093 payments totaling more than $1.5 million to people who accepted their first payment.
How much money did Avast customers receive?
The FTC announced nearly $15.3 million in first-round payments in December 2025 and later reported more than $13.5 million in resulting refunds. Its October 2026 update announced more than $1.5 million in additional payments. The FTC did not specify a fixed amount per person.
What did the FTC allege?
The FTC alleged that Avast collected and sold browsing information without adequate notice or consent, including through its subsidiary Jumpshot. The June 2024 final order required a $16.5 million payment and imposed restrictions on selling or licensing browsing data for advertising.
Who can help with an issued Avast payment?
Call the refund administrator, Rust Consulting, Inc., at 1-866-290-0165. For its second distribution, the FTC says checks should be cashed within 90 days and PayPal or Zelle payments are deposited directly.
Sources and official records
Consult these records for the official terms and current updates. ClaimBee's summary helps explain the settlement; the administrator and court documents determine the claim requirements and benefits.
- FTC — avast settlement page (current payout status and eligibility)
- FTC press release — FTC Sends Payments to Consumers Impacted by Avast’s Deceptive Privacy Claims
- FTC press release — FTC Announces Refund Claims Process for Avast Customers Impacted by Deceptive Privacy Claims
- FTC press release — FTC Finalizes Order with Avast Banning it from Selling or Licensing Web Browsing Data for Advertising and Requiring it to Pay $16.5 Million
- FTC press release — FTC Order Will Ban Avast from Selling Browsing Data for Advertising Purposes, Require It to Pay $16.5 Million Over Charges the Firm Sold Browsing Data After Claiming Its Products Would Block Online Tracking
- FTC case record — Avast
- FTC consumer alert on eligibility and original claim instructions
Page updates
The FTC’s October 2026 update reports 91,093 second payments totaling more than $1.5 million for people who accepted their first payment. The FTC reports more than $13.5 million in refunds from the first round. All available funds have been distributed.
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