Refund Policy

ClaimBee is built to help members recover more money from class action settlements and similar claim opportunities than they spend on the service. This Refund Policy explains when a paid ClaimBee member may qualify for a refund under our Money-Back Guarantee.

This policy applies to payments made directly through ClaimBee websites at https://check.claimbee.app, https://quiz.claimbee.app, and https://claimbee.app. Purchases made through an app store or another third-party provider are handled under that provider's refund rules.

1. Money-Back Guarantee

First-time paid members may request a refund within the first three months after signup. The guarantee applies to monthly, annual, and one-time website purchases made directly to ClaimBee through the websites listed above.

If you have not submitted any settlement action claims using ClaimBee before requesting a refund, you may request a refund of the subscription fees paid to ClaimBee, subject to the requirements below.

2. Refund Eligibility

To qualify, all of the following must be true:

• You made a valid direct payment to ClaimBee for website service access.
• You submit the refund request within the first three months after signup.
• You have not submitted any settlement action claims using ClaimBee.
• You have not already received a refund under this policy.

Requests made after the first three months after signup are not eligible. Creating another account or re-subscribing does not reset eligibility.

3. How to Request a Refund

Email hello@claimbee.app with the subject line "Refund Request". Include your full name, the email address tied to your ClaimBee account, the date of your original payment or a copy of your receipt, and any context that helps us verify your ClaimBee claim-submission history.

We review requests in good faith and aim to respond within five business days. If approved, refunds are returned to the original payment method, typically within ten business days after approval. We may ask for additional information when needed to confirm eligibility.

4. Exclusions and Denial Criteria

ClaimBee may deny a refund request if:

• You submitted any settlement action claims using ClaimBee.
• The request is submitted outside the first three months after signup.
• We detect abuse, fraudulent claim activity, duplicate accounts, or another violation of the ClaimBee Terms of Service.
• Your account has already received a refund under this policy.

5. Scope and Limitations

This policy only covers amounts paid directly to ClaimBee for service access before the refund request. It does not cover app store purchases, payment processor fees, third-party filing charges, affiliate purchases, partner offers, or products and services provided by other companies.

ClaimBee's refund responsibility under this policy is limited to the amount you paid directly to ClaimBee for service access.

6. Review and Changes

We assess eligibility using the information available in your account history, including claim records, payout tracking, and payment data. Approved refunds are final. This policy may be updated or discontinued in the future, but changes will not reduce refund rights already earned under prior terms.

7. Contact

ClaimBee Support
Email: hello@claimbee.app