Terms of Service

1. Eligibility and Accounts

You must be at least 18 and legally able to enter into this agreement. Provide accurate account and contact information and keep it current. Protect your credentials and verification codes. Notify us promptly at hello@claimbee.app if you suspect unauthorized use. If acting for someone else, you must have the authority required for that activity and the relevant claim.

2. Claims Assistance and Your Responsibilities

ClaimBee helps you discover settlement opportunities, assess possible matches, prepare documents, and submit or track claims. We are a technology service, not a law firm, settlement administrator, court, or government agency. We do not provide legal advice or create an attorney-client relationship. You can generally file an eligible settlement claim directly with its administrator without paying ClaimBee.

Matches, questionnaire results, estimated amounts, AI suggestions, and saved submission statuses do not establish eligibility, confirm receipt by an administrator, or guarantee compensation. Administrators and courts decide eligibility, claim acceptance, amounts, deadlines, and payment timing. A subscription pays for access to our tools, not for a settlement award or a promise to recover more than your subscription costs.

Review the official settlement requirements and every form, answer, attachment, and signature before submitting. Provide truthful information and only documents you are entitled to use. Do not submit duplicate or fraudulent claims. You remain responsible for deadlines and any certifications required by an administrator. Opening a third-party claim site or marking a claim as submitted in ClaimBee does not itself file it.

When you instruct ClaimBee to prepare, sign, or send a claim, you authorize the processing and transmission needed for that instruction. This does not give us general authority to act as your attorney. Gmail scanning and AI or voice assistance are optional and may produce incomplete or incorrect results; review their output before relying on it.

3. Website Purchases and App Access

You may purchase access through a website questionnaire or checkout before installing the app. Use the email associated with your purchase to sign in and connect access. If a wallet or another email was used, contact support with your receipt so we can locate the purchase. Do not buy again merely because your access has not appeared.

Website billing stays with the website payment provider after you download the app. Apple Pay or Google Pay used on a website does not make the purchase an App Store or Google Play subscription. App-store subscriptions are managed separately. Features can differ between platforms; access includes the services described in your offer.

The paid period begins as stated at checkout, not when you first install the app or file a claim. Not installing, activating, or using the app does not pause charges or cancel renewal. If you cannot access a paid service, contact us; your refund and mandatory consumer rights still apply.

4. Payments and Automatic Renewal

The offer and checkout identify the amount, currency, applicable taxes, billing period, and whether payment is recurring or one-time. A monthly equivalent used to compare plans is not an installment price: an annual plan is charged for the stated annual period unless checkout says otherwise.

By affirmatively authorizing a recurring purchase at checkout, you authorize the payment provider to charge the disclosed initial amount and recurring charges at the disclosed interval until you cancel. Downloading the app or reading these Terms alone does not authorize a charge. Unless a change has been disclosed in accordance with applicable law, renewal uses the price and period agreed at purchase.

If an offer includes a trial or introductory price, its length, initial charge, subsequent price, and renewal date must be disclosed with that offer. No trial is included unless expressly offered. Cancel before the disclosed renewal time to avoid the next charge. A one-time purchase does not itself authorize recurring charges; consult the offer for its included access and duration.

We will provide legally required purchase acknowledgments, renewal notices, and advance notice of material billing changes, and obtain consent where required. Price changes do not retroactively alter paid periods. You can cancel before an applicable change takes effect. Failed payments may lead to payment-provider retries and interruption of access. Keep your billing information current.

5. How to Cancel

• Website purchases: Sign in at claimbee.app/login, open Profile, select Manage Subscription, then Cancel Subscription to open the hosted management flow. Follow its steps to complete cancellation. The mobile app also provides Manage Subscription for active website plans.
• Help canceling a website plan: Email hello@claimbee.app with your purchase email and cancellation request. A human support agent can cancel it for you, including when you cannot sign in or find the management link. An automated assistant can provide a link or escalate your request; it does not complete cancellation itself.
• App Store or Google Play purchases: Cancel in the subscriptions settings of the Apple or Google account used to buy. Canceling a website plan does not cancel a separate app-store plan, or vice versa.

Cancellation stops future renewals. For a cancellation effective at period end, access continues until the end of the paid period. Check the confirmation and paid-through date; contact us if cancellation fails or you are charged after cancellation. Reactivating a canceled subscription resumes renewal on the terms shown when you reactivate.

Uninstalling the app, logging out, disconnecting Gmail, unsubscribing from emails, or requesting deletion of account data is not a substitute for canceling through your billing channel. Please cancel any recurring plans before deleting the account, or ask support to help with both.

6. Refunds

Cancellation and a refund are different actions. Canceling does not automatically refund previous payments. Our Refund Policy describes the existing conditional Money-Back Guarantee for first-time paid website members and how to request review. App-store purchases follow the relevant store process. Nothing in these Terms removes a refund, withdrawal, or other remedy required by applicable law.

7. License and Acceptable Use

We grant a limited, non-exclusive, non-transferable license to use the Services for personal, lawful purposes in accordance with these Terms. Our software, branding, and original content belong to Auxilin LLC or its licensors. You retain your rights in materials you provide and authorize us to use them as needed to deliver the services you request.

Do not interfere with security, access another account without authority, submit false claims, abuse staff, scrape the Services without permission, or copy, reverse engineer, or redistribute our software except as permitted by law. Do not upload material that infringes another person's rights. No ownership of our intellectual property is transferred.

8. Third-Party Services

Claim forms, settlement websites, email accounts, app stores, and payment providers may have their own terms and privacy practices. We do not control their availability or decisions. Review the applicable terms before submitting information. You are responsible for a compatible device and internet connection; your carrier may charge for data.

9. Disclaimers and Liability

To the extent permitted by law, the Services are provided "as is" and "as available," without implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant uninterrupted service or error-free information, claim approval, or any payout amount or timing.

To the maximum extent permitted by law, ClaimBee is not liable for indirect, incidental, special, or consequential damages arising from use of the Services, and our total liability is limited to one hundred U.S. dollars ($100). These exclusions and limits do not apply where prohibited, including liability that cannot legally be limited, and do not limit mandatory consumer remedies or amounts due under our Refund Policy.

10. Suspension and Termination

We may suspend or terminate access for violations of these Terms, fraudulent activity, or security reasons. You may stop using the Services and request account deletion. Termination does not remove accrued obligations or mandatory refund rights. For recurring purchases, complete the cancellation steps in section 5 as well.

11. Governing Law and Consumer Rights

California law governs these Terms, and disputes are subject to the state or federal courts in Alameda County, California, except where mandatory law gives you other rights or access to another court. Nothing in these Terms deprives consumers of protections that cannot be waived under the law of their place of residence, including applicable cancellation, withdrawal, refund, and digital-service rights.

12. Changes

We may update these Terms and will show the updated date here. We will give notice of material changes and request consent where required. Changes do not retroactively remove rights relating to an existing purchase. If you disagree with a prospective change, stop using the Services and cancel recurring purchases before the change applies.

13. Contact

Auxilin LLC
3962 Fairlands Drive
Pleasanton, CA 94588
United States
Email: hello@claimbee.app