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Carter Credit Union settlement: claim $50 or documented losses

Last updated: October 1, 2026

The Carter Credit Union settlement offers eligible class members a $50 alternative cash payment or reimbursement of documented losses up to $2,500. Three years of credit monitoring are also available. Submit a claim online or by email by November 19, 2026, or mail it postmarked by that date.

The class covers people whose personal information was compromised in the data incident that began on or about June 25, 2025, subject to the official exclusions. Being a Carter customer alone does not establish eligibility. Carter denies wrongdoing, and benefits depend on claim approval and final settlement approval.

Key facts

Cash choice
$50 alternative OR up to $2,500 documented losses
Additional benefit
Three years of credit monitoring; select it on your claim
Claim deadline
November 19, 2026: online/email submission or mailed postmark
Who qualifies
People whose personal information was compromised in the June 2025 incident
Funding
Carter funds approved benefits; no fixed total fund stated
Online access
Notice LoginID and PIN; contact the administrator if missing
Approval hearing
Scheduled for November 30, 2026, at 9:30 a.m. Central
Case
Ellis et al. v. Carter Credit Union, No. 662980-C, 1st Judicial District Court, Caddo Parish, Louisiana

Official settlement administrator: Simpluris, Inc.

Who qualifies

  • Your personally identifiable information was compromised because of Carter's data incident beginning on or about June 25, 2025. Check your settlement notice or ask the administrator to confirm your membership.
  • Official exclusions cover Carter-related entities and representatives, including Carter-controlled entities, affiliates, legal representatives, attorneys, successors, heirs and assigns, and the assigned judiciary, their families and staff. The notice also identifies Carter's officers and directors. People who validly opt out cannot receive settlement benefits.
  • For loss reimbursement, supply reasonable documentation of unreimbursed expenses fairly traceable to the incident, incurred between June 25, 2025 and November 19, 2026. A statement you write yourself can explain other records but is not sufficient on its own. Do not claim expenses already reimbursed elsewhere.
  • The $50 alternative does not require proof or an explanation of financial loss. You must still qualify, complete the claim and sign its truthful certification. Choose either cash option; monitoring can be requested alongside it.

How to file a Carter Credit Union settlement claim

  1. 1

    Find your notice and credentials

    Online filing requires the notice LoginID and PIN. If they are missing, contact Simpluris at (866) 675-2433 or info@CCUDataSettlement.com with your full name and mailing address. Follow the administrator's instructions to confirm eligibility and recover your credentials.

  2. 2

    Choose your benefits

    Select the $50 alternative or up to $2,500 in documented losses. Attach supporting records for loss reimbursement. You may also select three years of monitoring and provide an email address for enrollment instructions.

  3. 3

    Review, sign and submit

    Read the certification under penalty of perjury and sign your completed claim. Submit online or email an image of the signed form and supporting records by November 19, 2026. For mail, use the address on the official form and obtain a postmark by November 19. Sign any additional sheets listing losses as the form instructs.

  4. 4

    Keep your confirmation and respond to requests

    Claims remain subject to verification. The administrator may request supplemental information before treating a claim as complete and valid. Keep your contact details current and follow monitoring enrollment instructions. ClaimBee helps you discover settlements and review deadlines; you remain responsible for your claim's accuracy and signature.

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Frequently asked questions

How much can I receive from the Carter Credit Union settlement?

Eligible Carter class members may choose a $50 alternative cash payment or reimbursement of documented, unreimbursed incident-related losses up to $2,500. The two cash options cannot be combined. Benefits require a valid claim and final settlement approval.

Do I need receipts for the Carter $50 payment?

The Carter $50 alternative does not require proof or an explanation of financial loss. It still requires class membership, a complete claim and a signed truthful certification. Documented-loss reimbursement requires supporting records such as receipts or account statements.

What is the Carter Credit Union claim deadline?

Submit a Carter settlement claim online or by email by November 19, 2026. Mailed claims must be postmarked by November 19. The November 30 approval hearing is a separate date.

What if my Carter LoginID or PIN is missing?

Contact Simpluris at (866) 675-2433 or info@CCUDataSettlement.com with your full name and mailing address. Online filing requires the notice credentials. Paper and email filing are also available, but all claims remain subject to eligibility verification and requests for additional information.

Can I claim Carter credit monitoring with a cash payment?

Yes. Carter class members may request three years of CyEx Financial Shield Complete in addition to either cash option, or request monitoring alone. Select monitoring on the form and provide your email address. Follow the administrator's enrollment instructions; filing a cash claim alone does not select monitoring.

Which losses qualify for Carter reimbursement?

The Carter claim form covers documented out-of-pocket losses fairly traceable to the incident, incurred from June 25, 2025 through November 19, 2026. Expenses already reimbursed by another source are excluded. Self-written notes alone are insufficient, although they can explain supporting records.

When will Carter settlement payments arrive?

The Carter final approval hearing is scheduled for November 30, 2026, at 9:30 a.m. Central. Payments follow final approval and resolution of any appeals. No fixed payment arrival date is confirmed; check the official settlement website for updates.

Sources and official records

Every figure and date on this page was taken from the primary records below — court dockets, agency releases, and the settlement administrator's own notices. Payout averages we describe as averages are calculated from the official totals, not reported per-person estimates.

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