Open for claimsPrivacy / website trackingUSC Arcadia Hospital privacy settlement: cash claims due December 7
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Sources last checked:
USC Arcadia Hospital agreed to a $200,000 settlement over allegations that tracking tools on its website shared users’ private information with Meta and other third parties. The hospital denies wrongdoing. Cash payments require a timely, valid claim and final court approval; no individual payment amount is guaranteed.
The class covers people who completed forms on the hospital’s website to sign up for email or event updates from February 1, 2022 through January 31, 2023, subject to the exclusions below. Being a hospital patient or simply visiting its website does not by itself establish eligibility.
Submit your cash claim online or mail a signed paper form postmarked by December 7, 2026. Eligible members can also activate one year of CyEx Privacy Shield Pro using their notice code by March 15, 2027; a cash claim is not required for that service.
Key facts
- Gross settlement fund
- $200,000 before court-approved fees, costs, administration, taxes, service award and privacy-service costs
- Class period
- Website email/event signups: February 1, 2022–January 31, 2023
- Cash claim deadline
- December 7, 2026 — submit online or mail with a timely postmark
- Privacy-service activation
- March 15, 2027 — separate from the cash claim deadline
- Final hearing
- December 14, 2026 at 10:30 a.m.; not a payment date
- Case
- Merle v. USC Arcadia Hospital, No. 23STCV01900, Los Angeles County Superior Court
Official settlement administrator: Simpluris, Inc.
Evidence for key facts
These excerpts record what official sources said when checked. Open a fact to see its source and supporting passage. Follow the source for the latest information.
Who qualifiesChecked
any person who completed forms on Defendant’s website to sign up for email/events updates from Defendant’s from February 1, 2022, to January 31, 2023.
Signed preliminary approval orderPDF page3 paragraph5
Who qualifiesChecked
Excluded from the Settlement Class are: (1) the Judge(s) presiding over the Action and members of their families; (2) Defendant, its subsidiaries, parent companies, successors, predecessors, and any entity in which Defendant or its parents have a controlling interest, and its current or former officers and directors; (3) natural persons who properly execute and submit a Request for Exclusion prior to the Response Deadline; and (4) the successors or assigns of any such excluded natural person.
Settlement agreementSection1.28, PDF page6
Payment and benefitsChecked
USC Arcadia Hospital has agreed to pay $200,000 into a Settlement fund. This money will be distributed to Settlement Class Members in equal shares and will also be used to pay for any lawyers’ fees and costs approved by the Court, and the cost of administering this Settlement, which includes providing CyEx Privacy Shield activation codes for all Settlement Class Members.
Official noticePDF page6, Cash Payment
Claim statusChecked
The amount of each cash payment will depend on the number of approved claims and the deductions authorized by the Settlement Agreement. Cash payments will be distributed only if the Court grants final approval and the Settlement becomes effective.
Complete paper claim formPDF page1, general instructions
Claim deadlineChecked
This Claim Form must be submitted online through www.USCArcadiaHospitalSettlement.com by December 7, 2026, or completed, signed, and mailed to the Settlement Administrator at the address below, postmarked by December 7, 2026:
Complete paper claim formPDF page2
Claim deadlineChecked
Response Deadline (deadline to submit Claim Forms, Requests for Exclusion, and Objections) 90 days after this Order
Signed preliminary approval orderPDF pages5–6; page6 signature image
Claim statusChecked
Final Fairness Hearing December 14, 2026 at 10:30am
Signed preliminary approval orderPDF page6 schedule
Proof requirementsChecked
Please note: the Settlement Administrator may contact you to request additional documents to process your claim.
Complete paper claim formPDF page2
Proof requirementsChecked
By signing below, you certify that the information provided in this Claim Form is true and correct to the best of your knowledge and that you are submitting a claim for a cash payment from the Settlement.
Complete paper claim formPDF page3 signature section
Proof requirementsChecked
To start your online claim form, you must login with your LoginID and PIN. You can find your LoginID and PIN on the Notice that was sent to you.
Official claim instructions and online loginClaim Form Login
Payment and benefitsChecked
Class Members do not need to submit a Claim Form to receive one year of CyEx Privacy Shield Pro, but the service must be activated by March 15, 2027. Their unique activation code is included in the Notice they received.
Official FAQ — membership, exclusions and benefitsFAQ2 What to do next, Submit a Claim Form option
Payment and benefitsChecked
If you would prefer to receive your cash payment via PayPal or Venmo, you must submit your claim online at www.USCArcadiaHospitalSettlement.com and select that payment type.
Complete paper claim formPDF page3, Cash Payment
Payment and benefitsChecked
reasonable Administrative Expenses incurred pursuant to this Settlement Agreement, (ii) Taxes, (iii) any Service Award approved by the Court, (iv) any Fee and Expense Award approved by the Court
Settlement agreementSection 1.15: net-fund deductions; also privacy-protection costs
Who qualifies
- You completed a form on USC Arcadia Hospital’s website to sign up for email or event updates between February 1, 2022 and January 31, 2023. The stated definition does not impose a California-residency requirement.
- Excluded are the judges presiding over the action and their families; the hospital, its subsidiaries, parents, successors and predecessors, entities controlled by it or its parents, and its current or former officers and directors.
- People who submit a valid, timely exclusion request, and successors or assigns of excluded natural persons, are also excluded. Contact the settlement administrator if your membership is uncertain.
How to request a cash payment
- 1
Check your eligibility and notice
Confirm that you completed a covered email/event signup. Your notice includes a LoginID and PIN for online filing. If you cannot find them, contact Simpluris at info@USCArcadiaHospitalSettlement.com or (844) 496-0567.
- 2
Submit online or use the paper form
Use the official claim page or download the three-page form. Provide your name, mailing address and contact details. Paper claims require your signature, date and printed name, certifying that the information is true and correct to the best of your knowledge. The administrator may request additional documents.
- 3
Meet the December 7 deadline
Submit online by December 7, 2026, or mail the signed form postmarked by that date to USC Arcadia Hospital Settlement, c/o Settlement Administrator, P.O. Box 25226, Santa Ana, CA 92799. The reviewed instructions do not specify an exact online cutoff time or time zone.
- 4
Choose payment and keep contact details current
Valid paper claims receive a mailed check. To choose PayPal or Venmo, file online and select that payment type. Notify the administrator in writing at the mailing address above if your contact information changes before distribution. Payments depend on final approval and the settlement becoming effective.
- 5
Activate the separate privacy service if desired
Class members do not need a cash claim for one year of CyEx Privacy Shield Pro. Use the activation code and instructions in your notice by March 15, 2027. This activation date does not extend the December 7 cash-claim deadline.
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Frequently asked questions
How much will I receive?
Approved cash claimants receive equal shares of the net settlement fund. The gross fund is $200,000; court-approved fees, costs, administration, taxes, any service award and privacy-service costs reduce it. The payment depends on the number of valid claims, so no fixed amount is promised.
Do I qualify just because I was a patient?
The stated class requires completing a hospital website form for email or event updates during February 1, 2022–January 31, 2023. Patient status or a website visit alone is not the stated test.
Do I need a receipt or proof of financial loss?
The paper form asks for claimant contact details and a signed truth certification, rather than a documented financial-loss claim. The administrator must validate the claim and may ask for additional documents. Online filing requires the LoginID and PIN from your notice.
Can I receive privacy services without claiming cash?
Yes. Eligible members receive a notice activation code for one year of CyEx Privacy Shield Pro, with activation due March 15, 2027. A timely cash claim is separately required to receive money.
What are the other deadlines?
The published exclusion and written-objection deadline is December 7, 2026. These procedures have separate requirements in the official notice. The final approval hearing is scheduled for December 14, 2026 at 10:30 a.m.; check the administrator’s website for changes.
When will payments arrive?
No guaranteed payment date is published in the reviewed instructions. Cash payments require final approval and the settlement becoming effective. The hearing date is not a distribution date.
Sources and official records
Consult these records for the official terms and current updates. ClaimBee's summary helps explain the settlement; the administrator and court documents determine the claim requirements and benefits.
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