Comcast $117.5 Million Data Breach Settlement: Claims Closed and Payout Status

Who qualifies

• The class includes people sent a notice of the data breach on or around December 18, 2023 informing them that their personal information may have been compromised in the October 2023 Comcast incident.
• Online claims used the class member ID from the notice. The administrator can help with questions about an existing claim or a missing notice.
• The Alternative Cash Payment required a timely valid claim but no supporting documentation of losses.
• Out-of-pocket loss claims had to be fairly traceable to the breach and supported by reasonable documentation such as credit card statements, bank statements, invoices, telephone records and receipts. Self-prepared documents were not sufficient on their own.
• Eligible expenses included unreimbursed losses from identity theft or fraud, falsified tax returns, and qualifying credit freeze, credit report, credit monitoring and incidental costs. The settlement terms apply an October 16, 2023 start date to specified costs.
• Lost time claims required an attestation and explanation of how the time was spent. The rate was $30 per hour for up to five hours, in 15-minute increments, within the combined $10,000 loss-payment cap.
• The opt-out and objection deadlines passed July 1, 2026. The cash claim deadline passed September 14, 2026. The identity-protection benefit is separate from the cash claim process.

What happens after the Comcast cash claim deadline

1. 1

   Keep your claim confirmation and supporting records

   Cash claims were due September 14, 2026. Retain your submitted claim, class member ID and any loss documentation in case the administrator contacts you during review.

2. 2

   Ask Kroll about an existing claim

   Use the official settlement website or call Kroll Settlement Administration at (833) 319-2401. The administrator can help with claim-specific questions and contact information changes.

3. 3

   Check the separate identity-protection benefit

   Class members were provided an enrollment code for three years of CyEx Financial Shield Complete without needing a cash claim. Follow the official website and your notice for activation instructions and ask Kroll if you need help accessing the benefit.

4. 4

   Watch for confirmed payment updates

   The settlement received final approval on August 20, 2026. The cited administrator information does not establish a distribution date. The estimated $50 Alternative Cash Payment and documented-loss awards remain subject to proportional adjustment; an estimate is not a guaranteed payment.

Frequently asked questions

Sources and official records

Every figure and date on this page was taken from the primary records below — court dockets, agency releases, and the settlement administrator's own notices. Payout averages we describe as averages are calculated from the official totals, not reported per-person estimates.

• Official settlement website — the $117,500,000 fund, the December 18, 2023 notice defining the class, the September 14, 2026 claim deadline, the August 5, 2026 final approval hearing and the August 20, 2026 final approval order
• Settlement FAQ 7, 8, 9 and 10 — the pro rata adjustment of all valid claims, the $30-per-hour five-hour lost time rate, the $10,000 combined cap, the $50 Alternative Cash Payment estimate, the October 16, 2023 cost cut-off, and the three years of CyEx Financial Shield Complete provided without a claim form