Comcast $117.5 Million Data Breach Settlement: Approved, and Claims Close September 14, 2026

Who qualifies

• You are a settlement class member if you were sent a notice of the data breach on or around December 18, 2023 informing you that your personal information may have been compromised in the October 2023 Comcast incident.
• Online claims require the class member ID printed on that notice. If you cannot find it, the settlement website has an ID Look Up Form — losing the notice does not cost you the claim.
• The Alternative Cash Payment requires no documentation of any kind. If you qualify as a class member and do not want to assemble paperwork, this is the whole process.
• Out-of-pocket loss claims must be for costs you reasonably believe are fairly traceable to the breach, and must be supported by reasonable documentation such as credit card statements, bank statements, invoices, telephone records and receipts. Self-prepared documents like handwritten receipts are not sufficient on their own.
• Eligible costs include unreimbursed losses from identity theft or fraud, falsified tax returns, credit freeze placement or removal costs incurred on or after October 16, 2023, credit reports and credit monitoring bought on or after that date, and incidental expenses such as postage, notary, copying, mileage and long-distance charges.
• Lost time claims need an attestation describing the misuse or the preventive measures you took, and a self-certified explanation of how the time was spent. The rate is $30 per hour, capped at five hours.
• Opting out and objecting both closed on July 1, 2026. Class members who did neither remain in the class and can still file a claim.

How to file your Comcast claim before September 14, 2026

1. 1

   Find your class member ID — or look it up

   The online claim form asks for the class member ID printed on the notice Comcast sent around December 18, 2023, by email or post. Search your inbox for messages from the settlement administrator as well as your paper mail from that period. If it is gone, use the ID Look Up Form on the settlement website rather than assuming you cannot file.

2. 2

   Decide which payment you are claiming

   The Alternative Cash Payment is estimated at $50 and needs no documents. The alternative — documented out-of-pocket losses plus up to five hours of lost time at $30 an hour — is capped at $10,000 combined. You receive the greater of the two, so the documented route only makes sense if your provable losses exceed the flat payment. For most class members with no traceable fraud, the $50 option is the realistic one.

3. 3

   If you are claiming losses, gather reasonable documentation

   Credit card and bank statements, invoices, telephone records and receipts all count. Handwritten or self-prepared documents are not sufficient by themselves, though they can support other paperwork. Costs qualify if incurred on or after October 16, 2023 — that date governs credit freezes, credit monitoring purchases and miscellaneous expenses.

4. 4

   Submit by September 14, 2026

   File online through the official administrator at comcastbreachsettlement.com, or mail a completed paper claim form postmarked no later than September 14, 2026. Kroll Settlement Administration runs the process and can be reached at (833) 319-2401 or by post at Hasson v. Comcast Cable Communications LLC, c/o Kroll Settlement Administration LLC, P.O. Box 5324, New York, NY 10150-5324.

5. 5

   Separately, enroll in the identity protection

   Three years of CyEx Financial Shield Complete comes with class membership and needs no claim form. Your individualized enrollment code was in the notice. You can pre-enroll now at app.financialshield.com/enrollment/activate/comcastfs; once the settlement is final, you will receive an email with instructions to complete activation. Class members who never got a notice email can supply an address to the administrator through the settlement website.

6. 6

   Expect the amount to move

   The settlement agreement adjusts all valid claims — including the $50 Alternative Cash Payments — upward or downward on a pro rata basis depending on whether total valid claims exceed or fall short of the net settlement fund. The $50 is an estimate, not a guarantee, and the final figure depends on how many people file.

7. 7

   Track the claim in ClaimBee

   Data breach settlements like this one are exactly what ClaimBee's Gmail scan catches — it finds breach notices in your inbox and matches them to open settlements automatically, so the next one does not depend on you remembering a notice from three years ago.

Frequently asked questions

Sources and official records

Every figure and date on this page was taken from the primary records below — court dockets, agency releases, and the settlement administrator's own notices. Payout averages we describe as averages are calculated from the official totals, not reported per-person estimates.

• Official settlement website — the $117,500,000 fund, the December 18, 2023 notice defining the class, the September 14, 2026 claim deadline, the August 5, 2026 final approval hearing and the August 20, 2026 final approval order
• Settlement FAQ 7, 8, 9 and 10 — the pro rata adjustment of all valid claims, the $30-per-hour five-hour lost time rate, the $10,000 combined cap, the $50 Alternative Cash Payment estimate, the October 16, 2023 cost cut-off, and the three years of CyEx Financial Shield Complete provided without a claim form